The city of Marsberg in Germany has replaced paper with an app that allows municipal employees to report data, a system driving quality and productivity.
The 26 employees working in the municipal workshops of the city of Marsberg in North Rhine-Westphalia used an “old-school” system until the council switched to a digital reporting process, adopting the Mobile Data Capturing app developed by Axians Infoma, a VINCI Energies subsidiary in Germany.
Previously, to send field data to the city’s accounts and dashboards, staff had to manually complete slips, which were then input by operators before being loaded into the IT system. This sequence of jobs took time and led to duplication errors and problems deciphering handwritten data, explains Florian Müller, head of municipal services (see video).
“This paperless system is a huge step forward in terms of the management of city resources”
Data is now entered just once by the city employees via the Axians Infoma app on their smartphones. “This paperless system is a huge step forward in terms of the management of city resources,” says Florian who stresses the time savings generated between the data being entered in the field and it being available to administrative and financial services. Specifically designed to meet the needs of municipal services, the Mobile Data Capturing app has helped the city of Marsberg achieve significant productivity gains.